Classes & Support

Get Support

File a Ticket

Reach our support staff by emailing us:  srcc-support@stanford.edu

Attend Office Hours

Book time for personalized help from the Research Computing team.

• Nero/Carina: Zoom Office Hours
• SCG Informatics: Slack Office Hours
• Sherlock: Zoom Office Hours

Join Our Slack Channels

Join our Slack workspace to stay informed of the latest news about FarmShare, Nero/Carina, Oak, Sherlock, and SCG, and to stay in touch with our service team. Research Computing staff will monitor these channels, but the best way to get direct support is to file a ticket or make an appointment for office hours.

• Setup instructions with a list of available channels