Support via Slack Channels
SRCC Users Slack Workspace
The Stanford Research Computing Center (SRCC) Users Slack Workspace (srcc.slack.com) has been created to keep our users updated with the latest news on the SRCC systems that they use (Oak, Sherlock, SCG, Nero, Farmshare, etc.), as well as to facilitate communication between users of SRCC systems.
While SRCC staff will monitor these channels, please keep in mind that the best way to get support is to email us at srcc-support@stanford.edu
You do not need to join our SRCC Users workspace to join the various SRCC channels (see below), as those channels are made available Stanford grid-wide. You may join SRCC channels from any workspace on the Stanford-grid. However, you are welcome to join our SRCC workspace using the following steps:
If you have used the Stanford Slack Grid before, here is what to do:
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Browse to https://stanford.enterprise.slack.com/. If you see a green button that says “Sign in with Stanford”, click on it.
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Log in through Stanford Login, with your SUNetID and password.
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The next page will say “Workspaces at Stanford University”. In the search box, type srcc or srcc users and press Enter. You should see one result, which is our workspace “SRCC Users”.
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Click on “View Details”, and then “Join”.
Once you have finished the join process, you do not need to do it again. In the future, you will be able to access the SRCC Slack with the direct link: http://srcc.slack.com.
List of channels available on the SRCC Users workspace
| Channel Name | Description |
|---|---|
|
#srcc-announce |
General Stanford Research Computing announcements. Users are added to this channel by default when they join the SRCC workspace. |
|
#farmshare-announce |
Announcements related to Farmshare and its services |
|
#farmshare-users |
Discussions among the community of Farmshare users. |
|
#nero-announce |
Announcements related to Nero and its services |
|
#nero-users |
Discussions among the community of Nero users. |
|
#oak-announce |
Announcements related to Oak and its services |
|
#oak-users |
Discussions among the community of Oak users. |
|
#scg-announce |
Announcements related to SCG and its services |
|
#scg-users |
Discussions among the community of SCG users. |
|
#scg-office-hours |
SCG office hours happen every two weeks, in this Slack channel. Hours are announced in advance at #scg-announce. |
|
#scg-software-requests |
A place to ask for software to be installed on SCG. |
|
#sherlock-announce |
Announcements related to Sherlock and its services |
|
#sherlock-users |
Discussions among the community of Sherlock users. |